g403 stops working for few seconds

#1

reako

0 Frags – +

I have the logitech g403 wireless mouse (i run wired). every day, pretty consistently, my mouse will stop working for a few seconds and my cursor will freeze. this either fixes itself after a minute or so, or i force it to solve itself by unplugging it and plugging it back in, but i want this to stop in general.
my driver is up to date, and im on windows 10
anyone have any suggestions on how to fix this?

#2

crib_

1 Frags – +

Is your mouse near a router? Are you using USB 3.0 ports?

#3

reako

1 Frags – +

how do I check 3.0 ports? my motherboard does have some but it's not all of them

#4

crackbabydumpster

2 Frags – +

i think they're normally just the blue ones

#5

DonDorito

2 Frags – +

The IO Panel usually has them clearly labeled

#6

Air_

0 Frags – +

when i switch from wired to wireless on my g900 theres a few seconds where the cursor freezes and it comes back after a few seconds, your mouse might be switching from wireless to wired very fast due to a bad connection, try another usb cable

#7

mastercoms

1 Frags – +

Do you have multiple monitors? If so, there seems to be a bug in Windows 10 (might only be with AMD drivers, idk), that makes the mouse freeze if you have multiple monitors in certain situations. It happens more often if one of your monitors is off, but plugged in, or if it is a TV.

#8

Pete

2 Frags – +

can't read

is your micro usb cable the one with the wing things that holds it into the front?

When it freezes does your PC make the device disconnect sound?

Sounds like a hardware issue tbh

Show Content

Also make sure you've done this (but I've never seen this fix anything personally)

https://www.easeus.com/images/en/data-recovery/drw-pro/external-hard-drive-keeps-disconnecting-1.png

can't read

is your micro usb cable the one with the wing things that holds it into the front?

When it freezes does your PC make the device disconnect sound?

Sounds like a hardware issue tbh

[spoiler]
Also make sure you've done this (but I've never seen this fix anything personally)

[img]https://www.easeus.com/images/en/data-recovery/drw-pro/external-hard-drive-keeps-disconnecting-1.png[/img]
[/spoiler]

#9

Air_

1 Frags – +

PeteAlso make sure you're using the USB extender to put the wireless dongle onto your desk near your mousepad

The wireless is designed to have as little latency as possible, not to have long range/item penetration. Having it in the back of your PC under your desk will cause issues.

he is playing wired

[quote=Pete]Also make sure you're using the USB extender to put the wireless dongle onto your desk near your mousepad

The wireless is designed to have as little latency as possible, not to have long range/item penetration. Having it in the back of your PC under your desk will cause issues.[/quote]

he is playing wired

#10

Bilbert

0 Frags – +

On the G400 that meant that the base of the cable where it attaches to the mouse is worn out. I've replaced the cable twice on mine. Maybe Logitech added better stress relief to their mice since then though.