Does someone know if there is a ticket for the rental service, because I didn't receive any mail although I can see the order on theticketfactory.
I only received the "BYOC Plus Ticket" for entering into the event.
If there is not, do I just have to give the order number to get my pc once there ?
Does someone know if there is a ticket for the rental service, because I didn't receive any mail although I can see the order on theticketfactory.
I only received the "BYOC Plus Ticket" for entering into the event.
If there is not, do I just have to give the order number to get my pc once there ?
Sorry looks like you're not playing at lan
Sorry looks like you're not playing at lan
If you booked Rentals you would have a ticket like your BYOC and it'd be attached to your confirmation email in a PDF format.
If you booked Rentals you would have a ticket like your BYOC and it'd be attached to your confirmation email in a PDF format.
ah I didn't receive that email and I can't generate the ticket on theticketfactory, I hope I'm not fucked.
Very weird because I ordered it like 1 day after the rental service was available ...
ah I didn't receive that email and I can't generate the ticket on theticketfactory, I hope I'm not fucked.
Very weird because I ordered it like 1 day after the rental service was available ...
Phone customer services tomorrrow my only advice.
Phone customer services tomorrrow my only advice.
Same thing happened to me. Also going to call tomorrow, keep in mind that you can't call them after 7pm anymore so better not wait too long. I wonder how this happened
Same thing happened to me. Also going to call tomorrow, keep in mind that you can't call them after 7pm anymore so better not wait too long. I wonder how this happened
Yep I will do that, ty dude
I'll update this thread once I have an answer just in case
Yep I will do that, ty dude
I'll update this thread once I have an answer just in case
I waited like 15min at phone (7p per minute) and once I got someone it took literally 1min to get my ticket. worth it ???
I waited like 15min at phone (7p per minute) and once I got someone it took literally 1min to get my ticket. worth it ???
7p a minute?
Highway robbery...
7p a minute?
Highway robbery...
GlastryI waited like 15min at phone (7p per minute) and once I got someone it took literally 1min to get my ticket. worth it ???
Is your issue solved?
Problem is solved for the matter of £1.05, if you wanted to you could write a written complaint arguing they refund you the cost of the call as they should have emailed the ticket when you booked, assuming the money clearly debited your account when the purchase was made.
If you really want your £1.05 back that is.
[quote=Glastry]I waited like 15min at phone (7p per minute) and once I got someone it took literally 1min to get my ticket. worth it ???[/quote]
Is your issue solved?
Problem is solved for the matter of £1.05, if you wanted to you could write a written complaint arguing they refund you the cost of the call as they should have emailed the ticket when you booked, assuming the money clearly debited your account when the purchase was made.
If you really want your £1.05 back that is.
Issue solved for 1£ is honest so I'm ok ^^
cu@
Issue solved for 1£ is honest so I'm ok ^^
cu@
Yeah I got caught out with this as well when I first ordered my rental. Took a few days for me to realise where my ticket was. I guess it just takes some time for the attachment to show up in the email...
Yeah I got caught out with this as well when I first ordered my rental. Took a few days for me to realise where my ticket was. I guess it just takes some time for the attachment to show up in the email...