this summer i dropped my phone and got a big ol crack on the screen but it has worked fine for like 3+ months since then, however tonight it slipped off my bed and i saw the whole screen go fuzzy and then glitch out and now it's entirely blakc except for the top right corner where all the cracks sort of lead to, presumably where it fell and got broken lol. It like lights up sort of fainbtly blue when i hit the lock button but its pretty much dead, when i touch the screen anywhere it goes black temporarily until i stop.
my guess is that something mustve finally gotten dislodged or fucked up even more? luckily i have it in a somewhat decently protective case (spigen rugged armor or smt like that), but im kind of clumbsy and dropped it a few times, with nothing else happening whatsoever up until this point, ive assumed that its just a tank and the crack was no big deal but evidently not
idk what tf to do, i remember looking into getting it replaced but it was more money than i cared for the visual of it because it didnt rly affect me being able to read, and plus i read that if u send it in to get the screen fixed and they see the back of the body has a little part broken off they have to like replace the whole thing not just the screen and it costs you much more
i got the phone (pixel 2) less than a year ago and i actually might have some sort of verizon protection insurance thing on it? i know when i went to europe for the summer i got it in case it got stolen or lost or whatever not sure if i cancelled it since then or not, will have to check
maybe it'll be cheaper to repair now that the pixel 3 is out lol (probably not)
this summer i dropped my phone and got a big ol crack on the screen but it has worked fine for like 3+ months since then, however tonight it slipped off my bed and i saw the whole screen go fuzzy and then glitch out and now it's entirely blakc except for the top right corner where all the cracks sort of lead to, presumably where it fell and got broken lol. It like lights up sort of fainbtly blue when i hit the lock button but its pretty much dead, when i touch the screen anywhere it goes black temporarily until i stop.
my guess is that something mustve finally gotten dislodged or fucked up even more? luckily i have it in a somewhat decently protective case (spigen rugged armor or smt like that), but im kind of clumbsy and dropped it a few times, with nothing else happening whatsoever up until this point, ive assumed that its just a tank and the crack was no big deal but evidently not
idk what tf to do, i remember looking into getting it replaced but it was more money than i cared for the visual of it because it didnt rly affect me being able to read, and plus i read that if u send it in to get the screen fixed and they see the back of the body has a little part broken off they have to like replace the whole thing not just the screen and it costs you much more
i got the phone (pixel 2) less than a year ago and i actually might have some sort of verizon protection insurance thing on it? i know when i went to europe for the summer i got it in case it got stolen or lost or whatever not sure if i cancelled it since then or not, will have to check
maybe it'll be cheaper to repair now that the pixel 3 is out lol (probably not)
Have you tried google live chat support? I had someone in my office drop their pixel 2 XL in the street and google just straight up replaced it.
Failing that, you could try repairing yourself; https://www.ifixit.com/Guide/How+to+Replace+a+Google+Pixel+2+Screen/103077
Have you tried google live chat support? I had someone in my office drop their pixel 2 XL in the street and google just straight up replaced it.
Failing that, you could try repairing yourself; https://www.ifixit.com/Guide/How+to+Replace+a+Google+Pixel+2+Screen/103077
Hijacking:
Anyone managed to fix the issue with the pixel 2 xl turning off when plugged in to charge
Hijacking:
Anyone managed to fix the issue with the pixel 2 xl turning off when plugged in to charge
Maxi-Have you tried google live chat support? I had someone in my office drop their pixel 2 XL in the street and google just straight up replaced it.
Google support chat guyI hope you understand that cracked and broken screens are not covered under regular manufacturer's warranty.
Since your device has experienced physical damage, I am afraid the warranty is void for such cases. However, if you get it repaired from our authorized partners, the warranty will still hold value.
I see your device is out of warranty for replacement, but if you'd like, you can either mail-in your device and get it repaired via Google or I can provide information about 3rd party partners who do offer repair support.
:/
[quote=Maxi-]Have you tried google live chat support? I had someone in my office drop their pixel 2 XL in the street and google just straight up replaced it.
[/quote]
[quote=Google support chat guy]I hope you understand that cracked and broken screens are not covered under regular manufacturer's warranty.
Since your device has experienced physical damage, I am afraid the warranty is void for such cases. However, if you get it repaired from our authorized partners, the warranty will still hold value.
I see your device is out of warranty for replacement, but if you'd like, you can either mail-in your device and get it repaired via Google or I can provide information about 3rd party partners who do offer repair support.
[/quote]
:/