Hi Sidular,
I’m sorry to hear about your experience. Please accept our apologies for any inconvenience and frustration this may have caused.
Our drivers are expected to buzz up to apartments when delivering. They should also be leaving notices of delivery if there is a safe place to do so and the building management allows it. As you say that this was not done in your case, I’d like to ensure a follow up is done with our local staff. If possible, please email your tracking number to customer.care@purolator.com and we’ll look into it.
Don’t hesitate to contact us there if you have any other questions or concerns.
Thank you,
Jeremie
Social Media Coordinator / Customer Care Team
Purolator Inc.
E-mail: customer.care@purolator.com
www.Purolator.com
Follow us on Twitter:
http://twitter.com/purolatorhelp