Hi guys, lately my internet's been really slow on my hardwired computer, with speedtest results showing an average of .6 - 2 mbps download and .05 to .3 upload (i pay for 15/1). so i tested speedtest on my sister's laptop with wifi and results have been very much near the mark that is paid for (12-16 down, .7- .95 up).
my question is how is this possible? i'm not quite sure why it's happening. should i try to do a fresh install of windows again to delete any possible virus or whatnot?
Hi guys, lately my internet's been really slow on my hardwired computer, with speedtest results showing an average of .6 - 2 mbps download and .05 to .3 upload (i pay for 15/1). so i tested speedtest on my sister's laptop with wifi and results have been very much near the mark that is paid for (12-16 down, .7- .95 up).
my question is how is this possible? i'm not quite sure why it's happening. should i try to do a fresh install of windows again to delete any possible virus or whatnot?
are you testing to the same server in both tests?
are you testing to the same server in both tests?
MR_SLINare you testing to the same server in both tests?
yes
[quote=MR_SLIN]are you testing to the same server in both tests?[/quote]
yes
allot of times malware can cause inet connection problems. run scans with your desired programs
allot of times malware can cause inet connection problems. run scans with your desired programs
How are you connecting your computer to the router? Damaged or old lines can cause a lot of problems. Try running a line straight from your computer to the router and bypass any internal wiring in your house that may be damaged.
How are you connecting your computer to the router? Damaged or old lines can cause a lot of problems. Try running a line straight from your computer to the router and bypass any internal wiring in your house that may be damaged.
Have you tried directly connecting on your sisters computer? Also tried swapping ethernet cables? Sounds like either a problem with the cable or network adapter (and in a rare case the router port).
Have you tried directly connecting on your sisters computer? Also tried swapping ethernet cables? Sounds like either a problem with the cable or network adapter (and in a rare case the router port).
What router are you using?
I used to have a simular issue on my router as well and I had to turn off device prioritization and enable only IPv4 and not 6.
What router are you using?
I used to have a simular issue on my router as well and I had to turn off device prioritization and enable only IPv4 and not 6.
1. Test with the laptop and your cable (wifi off).
Fast -> it's your pc/network card/motherboard or bandwidth limiting for your pc or other stuff is enabled/disabled on the router. Further troubleshooting will commence.
Slow -> it's the cable or the router, go to step 2
2. Test with either the laptop or your pc (laptop is probably easier) and a different cable on the same port.
Fast -> Cable defect. Replace it. Test again with your pc.
Slow -> router, step 3
3. Same setup as in step 2, but use a different port now.
Fast -> Original port is defect. step 4
Slow -> Post what laptop, cables and router you used. Motherboard/network card of your pc or model number if it's a pre-built would be good aswell.
4. Use the other port for your cable, test with your pc and the original cable now
Fast -> Problem solved.
Slow -> cable might be defect aswell. step 5
5. Your pc, different cable (same as in 2/3), different port (same as in 3/4)
Fast -> Cable and port defect. Replace the cable and use the other port from now on. Test again.
Slow -> I'll make a new list, this one would get to long
1. Test with the laptop and your cable (wifi off).
Fast -> it's your pc/network card/motherboard or bandwidth limiting for your pc or other stuff is enabled/disabled on the router. Further troubleshooting will commence.
Slow -> it's the cable or the router, go to step 2
2. Test with either the laptop or your pc (laptop is probably easier) and a [b]different cable[/b] on the [b]same port[/b].
Fast -> Cable defect. Replace it. Test again with your pc.
Slow -> router, step 3
3. Same setup as in step 2, but use a different port now.
Fast -> Original port is defect. step 4
Slow -> Post what laptop, cables and router you used. Motherboard/network card of your pc or model number if it's a pre-built would be good aswell.
4. Use the other port for your cable, test with your pc and the original cable now
Fast -> Problem solved.
Slow -> cable might be defect aswell. step 5
5. Your pc, different cable (same as in 2/3), different port (same as in 3/4)
Fast -> Cable and port defect. Replace the cable and use the other port from now on. Test again.
Slow -> I'll make a new list, this one would get to long