Apologies if this is too much for any person to answer.
Two days ago I woke up and found that multiple sums of money were added to my steam wallet that I DID NOT add, and then two dota items were purchased with the money, from the same steam profile that wasn't set up yet. So that's super fucking scary, changed my email password, changed steam password, malwarebytes scan, nothing. This morning, multiple emails from steam again saying each of those additions has been refunded. When I logged onto steam earlier tonight it gives me the message saying my account may have been hijacked and the account's functionality has been restricted. Filled out a steam support ticket for suspended/restricted accounts with all the necessary information to prove ownership of the account. I went and changed my gmail password again. At this second I'm receiving multiple notifications on my phone saying I typed an incorrect password, and to re-type it. Is it possible my email was hacked? None of these funds were ours. I heard something about a hacker being able to take ownership of my account using rules regarding the community market. None of my passwords or email linked to my steam have been changed by anyone but me.
Will my account get stolen? How scared should I be right now?
For anyone on my friends list I shouldn't be able to send any virus links due to the account restrictions.
Apologies if this is too much for any person to answer.
Two days ago I woke up and found that multiple sums of money were added to my steam wallet that I DID NOT add, and then two dota items were purchased with the money, from the same steam profile that wasn't set up yet. So that's super fucking scary, changed my email password, changed steam password, malwarebytes scan, nothing. This morning, multiple emails from steam again saying each of those additions has been refunded. When I logged onto steam earlier tonight it gives me the message saying my account may have been hijacked and the account's functionality has been restricted. Filled out a steam support ticket for suspended/restricted accounts with all the necessary information to prove ownership of the account. I went and changed my gmail password again. At this second I'm receiving multiple notifications on my phone saying I typed an incorrect password, and to re-type it. Is it possible my email was hacked? None of these funds were ours. I heard something about a hacker being able to take ownership of my account using rules regarding the community market. None of my passwords or email linked to my steam have been changed by anyone but me.
Will my account get stolen? How scared should I be right now?
For anyone on my friends list I shouldn't be able to send any virus links due to the account restrictions.
are any of ur credit cards/debit cards connected to the account?
just precaution
are any of ur credit cards/debit cards connected to the account?
just precaution
none of them are, we checked our cards and paypal and none of these transactions are there. this makes me think that someone else's information was used, in my account.
none of them are, we checked our cards and paypal and none of these transactions are there. this makes me think that someone else's information was used, in my account.
parksomeone else's information was used, in my account.
haha what so someones just putting money on your account with their credit card?
[quote=park]someone else's information was used, in my account.[/quote]
haha what so someones just putting money on your account with their credit card?
fatswimdudeparksomeone else's information was used, in my account.
haha what so someones just putting money on your account with their credit card?
like i said none of the money belonged to us, and it's all gone now and i guess the money got refunded to... whoever's information was used? i really am not sure what this person wanted to use my account for but am still afraid of losing ownership of it. it seemed like they wanted to use some credit card they stole to transport items from one account, to mine, to another, or maybe it was their own money and they were planning to use my account to directly trade the two items to their main account after refunding? im clueless but really scared.
[quote=fatswimdude][quote=park]someone else's information was used, in my account.[/quote]
haha what so someones just putting money on your account with their credit card?[/quote]
like i said none of the money belonged to us, and it's all gone now and i guess the money got refunded to... whoever's information was used? i really am not sure what this person wanted to use my account for but am still afraid of losing ownership of it. it seemed like they wanted to use some credit card they stole to transport items from one account, to mine, to another, or maybe it was their own money and they were planning to use my account to directly trade the two items to their main account after refunding? im clueless but really scared.
ur trolling right? i wish my account was getting "hijacked" like your's is
ur trolling right? i wish my account was getting "hijacked" like your's is
ghettofishur trolling right? i wish my account was getting "hijacked" like your's is
This isn't really funny. If somebody is using your account to buy stuff with a stolen credit card it can get your account locked. I know a guy where a bunch of stolen credit cards got used on his account and now he can't trade, can't buy games, can't sell items on the market, and can't get drops. Pretty shitty.
[quote=ghettofish]ur trolling right? i wish my account was getting "hijacked" like your's is[/quote]
This isn't really funny. If somebody is using your account to buy stuff with a stolen credit card it can get your account locked. I know a guy where a bunch of stolen credit cards got used on his account and now he can't trade, can't buy games, can't sell items on the market, and can't get drops. Pretty shitty.
deetrghettofishur trolling right? i wish my account was getting "hijacked" like your's is
This isn't really funny. If somebody is using your account to buy stuff with a stolen credit card it can get your account locked. I know a guy where a bunch of stolen credit cards got used on his account and now he can't trade, can't buy games, can't sell items on the market, and can't get drops. Pretty shitty.
should i create another support ticket showing the market transactions? and how would i prove that i didn't make those? that's really frightening.
[quote=deetr][quote=ghettofish]ur trolling right? i wish my account was getting "hijacked" like your's is[/quote]
This isn't really funny. If somebody is using your account to buy stuff with a stolen credit card it can get your account locked. I know a guy where a bunch of stolen credit cards got used on his account and now he can't trade, can't buy games, can't sell items on the market, and can't get drops. Pretty shitty.[/quote]
should i create another support ticket showing the market transactions? and how would i prove that i didn't make those? that's really frightening.
Should be proof enough that it came from a different source than you usually charge your account with? Just make sure to collect all evidence and guard yourself for future issues.
Gmail:
bottom right hand corner "details", shows all recent login sessions
Use 2 factor authentication https://www.google.com/landing/2step/
Steam:
Top right hand corner, click your wallet amount, check your recent transactions
Enable steam guard (2 factor authentication)
Go to steam > settings and then family, see if there is an eligible account you don't know. (just in case)
Bank:
If you want to be diligent, you can place a fraud alert (procedure depends on your bank, inform with their customer service.
Both Steam and Google have authenticators for the phone, so if your phone isn't compromised you should be able to guard yourself a bit better than usual.
The way I know steam account hijacks work is that (often) Russian ATM's have an option to deposit money on a steam account. If they know the username they can use the statement to show they're the owner of the account, and transferring account details to their possession.
Hope you can work it out, stay safe buddy!
Should be proof enough that it came from a different source than you usually charge your account with? Just make sure to collect all evidence and guard yourself for future issues.
[b]Gmail[/b]:
bottom right hand corner "details", shows all recent login sessions
Use 2 factor authentication https://www.google.com/landing/2step/
[b]Steam[/b]:
Top right hand corner, click your wallet amount, check your recent transactions
Enable steam guard (2 factor authentication)
Go to steam > settings and then family, see if there is an eligible account you don't know. (just in case)
[b]Bank:[/b]
If you want to be diligent, you can place a fraud alert (procedure depends on your bank, inform with their customer service.
Both Steam and Google have authenticators for the phone, so if your phone isn't compromised you should be able to guard yourself a bit better than usual.
The way I know steam account hijacks work is that (often) Russian ATM's have an option to deposit money on a steam account. If they know the username they can use the statement to show they're the owner of the account, and transferring account details to their possession.
Hope you can work it out, stay safe buddy!