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Newegg Return Question
posted in Hardware
1
#1
1 Frags +

I couldn't really find an answer to this elsewhere so maybe someone here will know.

I got the Razer Deathadder 3.5G off Newegg a couple days ago. After using it for awhile I realized it's really uncomfortable for me and now I really want to return it. Never returned anything to Newegg before so here's the question. When I opened the box it came in I cut through the circle tape thing closing the box and no longer have the "protective tape" thingies that come on the mouse that you peel off before using. Will I still be able to return this?

I couldn't really find an answer to this elsewhere so maybe someone here will know.

I got the Razer Deathadder 3.5G off Newegg a couple days ago. After using it for awhile I realized it's really uncomfortable for me and now I really want to return it. Never returned anything to Newegg before so here's the question. When I opened the box it came in I cut through the circle tape thing closing the box and no longer have the "protective tape" thingies that come on the mouse that you peel off before using. Will I still be able to return this?
2
#2
-6 Frags +

Call customer support if you really aren't smart enough to realize you can return products even though they email you in your order confirmation stating that you can return products as long as they aren't things with CD-keys

Call customer support if you really aren't smart enough to realize you can return products even though they email you in your order confirmation stating that you can return products as long as they aren't things with CD-keys
3
#3
1 Frags +
eCall customer support if you really aren't smart enough to realize you can return products even though they email you in your order confirmation stating that you can return products as long as they aren't things with CD-keys

I got it as a gift and was going to ask the person if they could give me the info later. I wasn't the one who got the email so I didn't know :(

[quote=e]Call customer support if you really aren't smart enough to realize you can return products even though they email you in your order confirmation stating that you can return products as long as they aren't things with CD-keys[/quote]

I got it as a gift and was going to ask the person if they could give me the info later. I wasn't the one who got the email so I didn't know :(
4
#4
2 Frags +

What a classy fellow.

What a classy fellow.
5
#5
0 Frags +

I still never really got a straight answer but I'm going to assume it's possible to return it as I stated right?

I still never really got a straight answer but I'm going to assume it's possible to return it as I stated right?
6
#6
1 Frags +

http://www.newegg.com/HelpInfo/ReturnPolicy.aspx

http://www.newegg.com/HelpInfo/ReturnPolicy.aspx
7
#7
0 Frags +
smakershttp://www.newegg.com/HelpInfo/ReturnPolicy.aspx

Yea, I looked over everything relating to returns on Newegg but this part "Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product" threw me off. Do the things I was talking about missing in the OP count as original packaging?

[quote=smakers]http://www.newegg.com/HelpInfo/ReturnPolicy.aspx[/quote]
Yea, I looked over [b]everything[/b] relating to returns on Newegg but this part "Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product" threw me off. Do the things I was talking about missing in the OP count as original packaging?
8
#8
1 Frags +

I've returned things from them. One time I even forgot the manual and they still gave me a refund. I don't recommend doing that, but I'm sure if you just re-tape it they won't mind.

A box and the other tape stuff for a mouse cost them about 2 cents

I've returned things from them. One time I even forgot the manual and they still gave me a refund. I don't recommend doing that, but I'm sure if you just re-tape it they won't mind.

A box and the other tape stuff for a mouse cost them about 2 cents
9
#9
0 Frags +
defianceI've returned things from them. One time I even forgot the manual and they still gave me a refund. I don't recommend doing that, but I'm sure if you just re-tape it they won't mind.

A box for a mouse cost them about 2 cents

Ok thank you a lot. I'm sure if had bought things like this before I would know all this stuff, but I'm basically brand new to this.

Also I've heard that they may waive the restock fee if you explain that it was uncomfortable or something like that and ask. Does anyone know if that's true?

[quote=defiance]I've returned things from them. One time I even forgot the manual and they still gave me a refund. I don't recommend doing that, but I'm sure if you just re-tape it they won't mind.

A box for a mouse cost them about 2 cents[/quote]

Ok thank you a lot. I'm sure if had bought things like this before I would know all this stuff, but I'm basically brand new to this.

Also I've heard that they may waive the restock fee if you explain that it was uncomfortable or something like that and ask. Does anyone know if that's true?
10
#10
0 Frags +

who the fuck is "e"?

who the fuck is "e"?
11
#11
0 Frags +
RoodYwho the fuck is "e"?

euphhy

[quote=RoodY]who the fuck is "e"?[/quote]
euphhy
12
#12
1 Frags +

who the fuck is Kapoww?

who the fuck is Kapoww?
13
#13
4 Frags +

I don't want to sound rude or anything, but seriously, you're spending all this time on a forum asking questions when you can just go to newegg.com and open the live chat panel. They'll give you an answer in a couple of minutes...

I don't want to sound rude or anything, but seriously, you're spending all this time on a forum asking questions when you can just go to newegg.com and open the live chat panel. They'll give you an answer in a couple of minutes...
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