I honestly have not even bothered to comment on anything you have said regarding UGC medals before, because I know nobody on this forum really cares about UGC anymore. But untamed is right - medals are important. They are a physical (well virtual) representation of skill and achievement, they are cool, and something that players have come to accept for almost a decade for any league worth their salt.
Could I come up with any number of excuses? Yes, I could. I could blame it on the fact that Valve takes half a year sometimes to respond to my emails. I could blame it on the fact that the system that UGC has was built from scratch in the early 2000s and is held together with hope and prayers. I could blame it on the fact that the only person who knows how they interact with that system has been fighting for their life over the past few years. I could blame it on my incompetence for not knowing enough about web development and coding/API programs more broadly. I could blame it on the fact that we are all volunteer staff for a league that's on life support and that these tools and programs were created years before any of us started volunteering.
I'm just as disappointed as everyone else that medals are not out yet and that the public perception of UGC is worse than when I started in 2018. I want my medals too. But please, stop wasting Valve's time by emailing them - and confusing them further about our league. The final thing I will say on this matter is that we are working on getting medals out. All of the staff we have currently are dedicated to this. We inherited a fucked system that was developed when I was still in high school and that none of us had direct access to until extremely recently. I'm sorry it has taken this long, but airing out dirty laundry on the forums will not speed the process up.