So my mom broke my g400 on accident a few days ago and i'm still upset about it, but i have a 1 year extended warranty from newegg. So, when i emailed logitech about replacing it they said i have to send them the warranty via email or fax it. How am i supposed to do this? I purchased a warranty but i don't have a warranty document or anything that was shipped to me and i don't know what i'm supposed to do with it online (it just shows that i bought it on newegg) I'd really appreciate it if someone helped me. I didn't want to create a new thread because this doesn't seem hard it's just i researched about it and i couldn't find anything to help me. Again, thanks if anyone answers.
Replacing g400 need help
posted in
Hardware
So my mom broke my g400 on accident a few days ago and i'm still upset about it, but i have a 1 year extended warranty from newegg. So, when i emailed logitech about replacing it they said i have to send them the warranty via email or fax it. How am i supposed to do this? I purchased a warranty but i don't have a warranty document or anything that was shipped to me and i don't know what i'm supposed to do with it online (it just shows that i bought it on newegg) I'd really appreciate it if someone helped me. I didn't want to create a new thread because this doesn't seem hard it's just i researched about it and i couldn't find anything to help me. Again, thanks if anyone answers.
http://teamfortress.tv/forum/thread/7344/2
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.
http://teamfortress.tv/forum/thread/7344/2
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.
If you purchased the warranty with the mouse then it should be on the same piece of paper where the receipt of the mouse itself is (not sure if the right term but you should get what I mean) If you don't have that anymore check online in your user profile of newegg it should be there in your recent purchases.
If none of that works write an email to newegg or call em.
If you purchased the warranty with the mouse then it should be on the same piece of paper where the receipt of the mouse itself is (not sure if the right term but you should get what I mean) If you don't have that anymore check online in your user profile of newegg it should be there in your recent purchases.
If none of that works write an email to newegg or call em.
If none of that works write an email to newegg or call em.
Goat_If you purchased the warranty with the mouse then it should be on the same piece of paper where the receipt of the mouse itself is (not sure if the right term but you should get what I mean) If you don't have that anymore check online in your user profile of newegg it should be there in your recent purchases.
If none of that works write an email to newegg or call em.
thanks goat i'll try that.
Guan if you read further into the thread you'd see that they still get replaced with other mice/models for instance the g500 or g400s
[quote=Goat_]If you purchased the warranty with the mouse then it should be on the same piece of paper where the receipt of the mouse itself is (not sure if the right term but you should get what I mean) If you don't have that anymore check online in your user profile of newegg it should be there in your recent purchases.
If none of that works write an email to newegg or call em.[/quote]
thanks goat i'll try that.
Guan if you read further into the thread you'd see that they still get replaced with other mice/models for instance the g500 or g400s
If none of that works write an email to newegg or call em.[/quote]
thanks goat i'll try that.
Guan if you read further into the thread you'd see that they still get replaced with other mice/models for instance the g500 or g400s
If you haven't done it yet, you should definitely contact Newegg customer support since that's where you bought the extended warranty. They most likely have one or more original G400 mice in stock to replace yours with anyway.
If you haven't done it yet, you should definitely contact Newegg customer support since that's where you bought the extended warranty. They most likely have one or more original G400 mice in stock to replace yours with anyway.
I learned that since it was refurbished logitech wouldn't replace it. I ended up RMAing with Newegg so hopefully i can get a new one (that is refurbished) thanks though
I learned that since it was refurbished logitech wouldn't replace it. I ended up RMAing with Newegg so hopefully i can get a new one (that is refurbished) thanks though
Guanhttp://teamfortress.tv/forum/thread/7344/2
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.
They replaced mine last week with a G400s.
All i had to provide was some of the information on the underside of the mouse whose acronyms i can't remember right now
[quote=Guan]http://teamfortress.tv/forum/thread/7344/2
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.[/quote]
They replaced mine last week with a G400s.
All i had to provide was some of the information on the underside of the mouse whose acronyms i can't remember right now
Logitech G400 is no longer in production nor being replaced. And usually you just need to show proof of purchase aka a receipt.[/quote]
They replaced mine last week with a G400s.
All i had to provide was some of the information on the underside of the mouse whose acronyms i can't remember right now
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