Gunboat_DiplomatEnderpAight. Do you think I'll have any luck if I try contacting one of the admins directly, if there isn't a response in the next few days?Gunboat_DiplomatHow long does it usually take for them to respond to support tickets?
I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.
I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)
Basically you shouldn't hold your breath waiting for a response...
Admins won't respond because the process is handled via tickets. I get added a lot about saloon stuff but honestly only the person with zendesk access has rights to solve these cases.