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1 2 3
How many people are crashing with the ESEA client?
31
#31
3 Frags +

i demand a refund

i demand a refund
32
#32
18 Frags +
clorgi demand a refund

http://i.imgur.com/zgmacZp.gif

[quote=clorg]i demand a refund[/quote]
[img]http://i.imgur.com/zgmacZp.gif[/img]
33
#33
18 Frags +

I'm not sure how anyone is even surprised, it's the same every season.

I'm not sure how anyone is even surprised, it's the same every season.
34
#34
5 Frags +

client dev is asleep right now but ill show him this thread

client dev is asleep right now but ill show him this thread
35
#35
-2 Frags +
downpourWHO THE FUCK LOCKED MY THREAD

What happened to fuckdownpour.com?

[quote=downpour]WHO THE FUCK LOCKED MY THREAD[/quote]
What happened to fuckdownpour.com?
36
#36
3 Frags +

I just reformatted my system and installed Windows 8. Client works now for me. It was a bit of a drastic measure, but my issue was that I simply couldn't even SEE the client. Upon launching it would just say "ESEA Client has stopped working."

I only did the re-install method because I had recently ordered a new hard drive and I wanted to test it out so I saw the opportunity to finally do a clean install. Hopefully ESEA will come up with a solution soon.

Some suggestions the ESEA rep told me:

1) Read the FAQ thread (LOL)
2) Delete the entire game folder located within your steam folder by going to your steam folder directly which should be located at c:/program files/steam/steamapps/common and then deleting the entire game folder ( DO NOT JUST DELETE THE LOCAL CONTENT ). Only save your maps folder to your desktop or any other location and do not install any gui/custom config until it works correctly. After that is done right click on your game in your steam games library and delete the local content ( if it is still present )

and

**ONLY DO IF DESPERATE APPARENTLY?!**

3) Fully uninstall your anti virus software or any other security program you have on your computer ( temporarily of course ) so that we can eliminate that from causing the issue. Sometimes when you add an exceptionfor the ESEA client or just disable your anti virus software it can still cause an issue just from being on your computer and normally that is what will stop the client from being able to work properly.

As soon as you uninstall your security programs then download and install a fresh copy of the ESEA client, be sure to delete the entire ESEA folder from your program files folder after you uninstall the ESEA client before you install the new ESEA client.

Another suggestion was to try booting in Safe Mode with Networking and seeing if the client will run in that mode.

I just reformatted my system and installed Windows 8. Client works now for me. It was a bit of a drastic measure, but my issue was that I simply couldn't even SEE the client. Upon launching it would just say "ESEA Client has stopped working."

I only did the re-install method because I had recently ordered a new hard drive and I wanted to test it out so I saw the opportunity to finally do a clean install. Hopefully ESEA will come up with a solution soon.

Some suggestions the ESEA rep told me:

1) Read the FAQ thread (LOL)
2) Delete the entire game folder located within your steam folder by going to your steam folder directly which should be located at c:/program files/steam/steamapps/common and then deleting the entire game folder ( DO NOT JUST DELETE THE LOCAL CONTENT ). Only save your maps folder to your desktop or any other location and do not install any gui/custom config until it works correctly. After that is done right click on your game in your steam games library and delete the local content ( if it is still present )

and

**ONLY DO IF DESPERATE APPARENTLY?!**

3) Fully uninstall your anti virus software or any other security program you have on your computer ( temporarily of course ) so that we can eliminate that from causing the issue. Sometimes when you add an exceptionfor the ESEA client or just disable your anti virus software it can still cause an issue just from being on your computer and normally that is what will stop the client from being able to work properly.

As soon as you uninstall your security programs then download and install a fresh copy of the ESEA client, be sure to delete the entire ESEA folder from your program files folder after you uninstall the ESEA client before you install the new ESEA client.


Another suggestion was to try booting in Safe Mode with Networking and seeing if the client will run in that mode.
37
#37
5 Frags +

i'll be sure to bookmark this thread for potential future uses; thanks everybody for posting these troubleshooting processes.

aside from that, i think it's a bit silly some of our players are having to do things like reformat to participate in a pay-to-play league, using a client they monetarily subscribe to. hopefully we get an official word from a client dev on this soon.

i'll be sure to bookmark this thread for potential future uses; thanks everybody for posting these troubleshooting processes.

aside from that, i think it's a bit silly some of our players are having to do things like [b]reformat[/b] to participate in a pay-to-play league, using a client they monetarily subscribe to. hopefully we get an official word from a client dev on this soon.
38
#38
3 Frags +

My client seems to be working now that I uninstalled mumble and re installed with version 1.2.3.

My client seems to be working now that I uninstalled mumble and re installed with version 1.2.3.
39
#39
16 Frags +

I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA

I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA
40
#40
0 Frags +
SnazI'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA

I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.

[quote=Snaz]I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA[/quote]

I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.
41
#41
10 Frags +

It's not a hate parade. I'm literally explaining things exactly as it is happening/ has happened in the past.

It's not a hate parade. I'm literally explaining things exactly as it is happening/ has happened in the past.
42
#42
-4 Frags +

Try launching TF2 using the client

Try launching TF2 using the client
43
#43
-2 Frags +
Mr_OwlSnazI'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA
I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"

[quote=Mr_Owl][quote=Snaz]I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA[/quote]

I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.[/quote]

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"
44
#44
-4 Frags +
PaintsellerMr_OwlSnazI'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA
I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"

wait

what?

[quote=Paintseller][quote=Mr_Owl][quote=Snaz]I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA[/quote]

I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.[/quote]

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"[/quote]

wait

what?
45
#45
0 Frags +
Mr_OwlPaintsellerMr_OwlSnazI'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA
I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"

wait

what?

don't pretend like you weren't goin hard on the forums when the esea season was uncertain

[quote=Mr_Owl][quote=Paintseller][quote=Mr_Owl][quote=Snaz]I'm sure no one is surprised by this, now that everyone paid up, shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before. #ESEA[/quote]

I mean i dont wanna get in the way of your hate parade but it's only been 10 hours since this thread was made (and most of that time was at an hour that no normal person would be spending time working) and I don't think we should be expecting someone who doesn't even play tf2 to spend every waking moment on tf.tv.

It is really shitty that the client is having these issues after we were promised that the issues were fixed, but let's blame the right people here at least.[/quote]

yeah instead let's instead continue your hate parade on the people who didn't want to give money to esea to "save the game"[/quote]

wait

what?[/quote]

don't pretend like you weren't goin hard on the forums when the esea season was uncertain
46
#46
-5 Frags +

I'm not sure how encouraging people to play in both leagues is a bad thing ??!?!?!??!?!?!

sorry i offended ur sensitivities by making forum posts tho

I'm not sure how encouraging people to play in both leagues is a bad thing ??!?!?!??!?!?!

sorry i offended ur sensitivities by making forum posts tho
47
#47
18 Frags +
shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season beforeESEA-ShooterI don't always follow what happens on this site, but anyone is welcome to send me a message on ESEA, if I need to be messaged. That's probably the fastest way to reach me.
[quote]shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before[/quote]

[quote=ESEA-Shooter]I don't always follow what happens on this site, but anyone is welcome to send me a message on ESEA, if I need to be messaged. That's probably the fastest way to reach me.[/quote]
48
#48
ESEA
7 Frags +
PapaSmurf323shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season beforeESEA-ShooterI don't always follow what happens on this site, but anyone is welcome to send me a message on ESEA, if I need to be messaged. That's probably the fastest way to reach me.

Hello!

Anything client related should be done through a ticket. Include as much information as you can, and the client specialists will help you (I'll see what I can do if I receive ticket numbers!).

[quote=PapaSmurf323][quote]shooter is nowhere to be found on the forums and everyone has to put up with the same shit from every season before[/quote]

[quote=ESEA-Shooter]I don't always follow what happens on this site, but anyone is welcome to send me a message on ESEA, if I need to be messaged. That's probably the fastest way to reach me.[/quote][/quote]

Hello!

Anything client related should be done through a ticket. Include as much information as you can, and the client specialists will help you (I'll see what I can do if I receive ticket numbers!).
49
#49
8 Frags +

Shooter some of these ppl think you are hitler or something

Shooter some of these ppl think you are hitler or something
50
#50
ESEA
8 Frags +
PapaSmurf323Shooter some of these ppl think you are hitler or something

Why? :(

[quote=PapaSmurf323]Shooter some of these ppl think you are hitler or something[/quote]
Why? :(
51
#51
5 Frags +

got me man, you posted to make a ticket like 6 times in the other threads and they still complain

got me man, you posted to make a ticket like 6 times in the other threads and they still complain
52
#52
1 Frags +

It seems like these issues are related to mumble somehow. I wish I actually understood computers but I don't. The only time I got in the server (last minute of the game) was when I closed mumble.

It seems like these issues are related to mumble somehow. I wish I actually understood computers but I don't. The only time I got in the server (last minute of the game) was when I closed mumble.
53
#53
1 Frags +

I havent read through anything so i dont know if this has already been mentioned. Our scout was having issues with this during our viaduct match. He figured out that it was mumble and simply installed an older version of mumble.

I havent read through anything so i dont know if this has already been mentioned. Our scout was having issues with this during our viaduct match. He figured out that it was mumble and simply installed an older version of mumble.
54
#54
3 Frags +

Can people with these issues add into their ESEA support tickets that closing or downgrading mumble resolves their issue? They should be able solve the issue when the know the app that's conflicting.

Can people with these issues add into their ESEA support tickets that closing or downgrading mumble resolves their issue? They should be able solve the issue when the know the app that's conflicting.
55
#55
5 Frags +

I can confirm that mumble is in fact the issue(for me).

Upon joining a server with mumble open my client crashed within ~10 seconds.
Without mumble open(and in client mumble) I have yet to crash.

Without mumble open my game has yet to crash, using esea client mumble, like shrugger suggested, seems to be a solid fix for the time being.

To be noted: I only tested mumble versions 1.2.4/1.2.5

To also be noted: are you fucking serious? god damn\

edit: you can connect to external mumble servers through client as well without it crashing

I can confirm that mumble is in fact the issue(for me).

Upon joining a server with mumble open my client crashed within ~10 seconds.
Without mumble open(and in client mumble) I have yet to crash.

Without mumble open my game has yet to crash, using esea client mumble, like shrugger suggested, seems to be a solid fix for the time being.

To be noted: I only tested mumble versions 1.2.4/1.2.5

To also be noted: are you fucking serious? god damn\

edit: you can connect to external mumble servers through client as well without it crashing
56
#56
3 Frags +

I have a stupid question, why doesn't ESEA have a preseason week so we can sort these issues out before we get to real games?

I have a stupid question, why doesn't ESEA have a preseason week so we can sort these issues out before we get to real games?
57
#57
0 Frags +
LKincheloeI have a stupid question, why doesn't ESEA have a preseason week so we can sort these issues out before we get to real games?

we don't really use the ESEA system as it was built to be used. Ideally (for them) we'd pug and scrim on their servers as well and a large number of these problems would be solved during those times. The TF2 community has decided (rightfully so) that private scrim servers and IRC pugs are better for TF2 than the ESEA client so we really only use the client for matches.

Of course, it seems like Fox's particular problem wouldn't have been fixed since he was able to get into a pug server just fine, but a lot of these mumble problems would have been caught by now.

Not saying it's acceptable for the client to just crash if the wrong version of mumble is installed, but it probably would have been caught before now if we used the ESEA servers.

[quote=LKincheloe]I have a stupid question, why doesn't ESEA have a preseason week so we can sort these issues out before we get to real games?[/quote]

we don't really use the ESEA system as it was built to be used. Ideally (for them) we'd pug and scrim on their servers as well and a large number of these problems would be solved during those times. The TF2 community has decided (rightfully so) that private scrim servers and IRC pugs are better for TF2 than the ESEA client so we really only use the client for matches.

Of course, it seems like Fox's particular problem wouldn't have been fixed since he was able to get into a pug server just fine, but a lot of these mumble problems would have been caught by now.

Not saying it's acceptable for the client to just crash if the wrong version of mumble is installed, but it probably would have been caught before now if we used the ESEA servers.
58
#58
ESEA
14 Frags +

I sent the link of this thread to our client specialists :)

I sent the link of this thread to our client specialists :)
59
#59
ESEA
6 Frags +

we are still looking into the issue. until a client update is released please try closing applications which may display overlays in-game. that might include official mumble, evolve client, etc. feel free to open a ticket on esea.net or post in this thread if you have helpful information which will help us narrow down the issue. p.s. this seems to be unrelated to game plugins or huds.

we are still looking into the issue. until a client update is released please try closing applications which may display overlays in-game. that might include official mumble, evolve client, etc. feel free to open a ticket on esea.net or post in this thread if you have helpful information which will help us narrow down the issue. p.s. this seems to be unrelated to game plugins or huds.
60
#60
-11 Frags +
reload01we are still looking into the issue. until a client update is released please try closing applications which may display overlays in-game. that might include official mumble, evolve client, etc. feel free to open a ticket on esea.net or post in this thread if you have helpful information which will help us narrow down the issue. p.s. this seems to be unrelated to game plugins or huds.

it's like you didn't even read the thread

[quote=reload01]we are still looking into the issue. until a client update is released please try closing applications which may display overlays in-game. that might include official mumble, evolve client, etc. feel free to open a ticket on esea.net or post in this thread if you have helpful information which will help us narrow down the issue. p.s. this seems to be unrelated to game plugins or huds.[/quote]

it's like you didn't even read the thread
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