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internet
posted in Hardware
1
#1
0 Frags +

so, ever since i moved here to south carolina (god save me) our internet's been shit
this entire part of the state only has one ISP, time warner cable
my speeds are actually really good when its working

http://www.speedtest.net/result/4143632191.png

but it goes out at extremely random times, and sometimes i'll just time out for no reason every 5 or 10-ish seconds
is there anyway to fix this? because we've tried upgrading to a better deal with time warner and it hasnt helped, and frankly their customer support has been utter shit

so, ever since i moved here to south carolina (god save me) our internet's been shit
this entire part of the state only has one ISP, time warner cable
my speeds are actually really good when its working
[img]http://www.speedtest.net/result/4143632191.png[/img]
but it goes out at extremely random times, and sometimes i'll just time out for no reason every 5 or 10-ish seconds
is there anyway to fix this? because we've tried upgrading to a better deal with time warner and it hasnt helped, and frankly their customer support has been utter shit
2
#2
7 Frags +

This is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.

This is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.
3
#3
28 Frags +

What you know about shitty internet if you not living in Russia :D

http://www.speedtest.net/result/1831270417.png

Show Content
But it's my old internet. Now I have this:

http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg

What you know about shitty internet if you not living in Russia :D
[img]http://www.speedtest.net/result/1831270417.png[/img]
[spoiler]But it's my old internet. Now I have this:
[img]http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg[/img][/spoiler]
4
#4
3 Frags +
VandThis is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.
DisquseWhat you know about shitty internet if you not living in Russia :D
http://www.speedtest.net/result/1831270417.png
Show Content
But it's my old internet. Now I have this:

http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg

fuck

[quote=Vand]This is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.[/quote]
[quote=Disquse]What you know about shitty internet if you not living in Russia :D
[img]http://www.speedtest.net/result/1831270417.png[/img]
[spoiler]But it's my old internet. Now I have this:
[img]http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg[/img][/spoiler][/quote]

fuck
5
#5
2 Frags +

Even though you say there's only one ISP, have you checked the local telco (assuming TWC doesn't have a monopoly on phone service, but idk if that can happen)? Chances are if you can get AT&T real U-verse will be available if you live near a decently sized city. You could also be stuck with DSL. If your local telco is Verizon, then you're most likely stuck with DSL. AT&T has generally had good customer support for my family (relatively speaking of course, we've had numerous issues with Comcast, but hasn't everyone?).

Also try checking for smaller ISPs. You'll have to do some digging though. However, they will most likely only serve businesses.

Satellite internet is also an option, but considering you're posting on TFTV...

If TWC is literally your only option (or Comcast, in case anyone else uses this), then the only thing I can suggest is checking your wiring/equipment, and possibly have TWC come and check the lines. If all else fails, move. You won't get much better support if only one ISP services your area. Even if TWC or Comcast competes with just AT&T or Verizon just competition and being able to threaten to switch will get you better deals.

tl;dr check local telco, possible local ISPs, check wiring/equipment, or move to somewhere with at least a duopoly.

Good luck. The internet situation in the US is pretty bad, although Canada and Australia have it even worse.

Edit:

VandThis is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.

This goes with the 4th paragraph: It's most likely on TWC's end and not on your end. Probably isn't even the cables on your street.

Even though you say there's only one ISP, have you checked the local telco (assuming TWC doesn't have a monopoly on phone service, but idk if that can happen)? Chances are if you can get AT&T real U-verse will be available if you live near a decently sized city. You could also be stuck with DSL. If your local telco is Verizon, then you're most likely stuck with DSL. AT&T has generally had good customer support for my family (relatively speaking of course, we've had numerous issues with Comcast, but hasn't everyone?).

Also try checking for smaller ISPs. You'll have to do some digging though. However, they will most likely only serve businesses.

Satellite internet is also an option, but considering you're posting on TFTV...

If TWC is literally your only option (or Comcast, in case anyone else uses this), then the only thing I can suggest is checking your wiring/equipment, and possibly have TWC come and check the lines. If all else fails, move. You won't get much better support if only one ISP services your area. Even if TWC or Comcast competes with just AT&T or Verizon just competition and being able to threaten to switch will get you better deals.

tl;dr check local telco, possible local ISPs, check wiring/equipment, or move to somewhere with at least a duopoly.

Good luck. The internet situation in the US is pretty bad, although Canada and Australia have it even worse.

Edit:[quote=Vand]This is probably really unhelpful, but simply said: no.

You will probably try a number of different approaches with TWC's "customer service" department in order to see if they can say anything remotely intelligent, or at least different from what the last person left you with in regards to excuses, and then maybe during your tenth or fifteenth attempt you will have a "technical engineer" pay visit to your house and do nothing but fiddle with the modem they gave you or criticize the one you decided to choose for yourself. Perhaps the issue will resolve itself "magically" at some point, but really, I would abandon any and all hope if you want this issue to be fixed in a timely manner by paid people actually working on it.[/quote]
This goes with the 4th paragraph: It's most likely on TWC's end and not on your end. Probably isn't even the cables on your street.
6
#6
2 Frags +
hookysnip

yeah i live near a decent sized city but apparently at&t cant serve my area but can serve the school 5 minutes away? its really dumb. got twc to come in, they kinda fiddled with our shit and just said "it's too old"

[quote=hooky]snip[/quote]

yeah i live near a decent sized city but apparently at&t cant serve my area but can serve the school 5 minutes away? its really dumb. got twc to come in, they kinda fiddled with our shit and just said "it's too old"
7
#7
2 Frags +
yung_taphookysnip
yeah i live near a decent sized city but apparently at&t cant serve my area but can serve the school 5 minutes away? its really dumb. got twc to come in, they kinda fiddled with our shit and just said "it's too old"

Yep, that happens. It sucks. Can't really do anything about it unless cities start rolling out municipal fiber.

[quote=yung_tap][quote=hooky]snip[/quote]

yeah i live near a decent sized city but apparently at&t cant serve my area but can serve the school 5 minutes away? its really dumb. got twc to come in, they kinda fiddled with our shit and just said "it's too old"[/quote]
Yep, that happens. It sucks. Can't really do anything about it unless cities start rolling out municipal fiber.
8
#8
5 Frags +

Time warner cable is awful, i get 2 megabit download and 130 ping to chicago servers about half the time (I live in WNY)

Time warner cable is awful, i get 2 megabit download and 130 ping to chicago servers about half the time (I live in WNY)
9
#9
3 Frags +

You have no idea how good you have it... and I'm still waiting on my NBN line.

http://www.speedtest.net/result/4143663768.png

You have no idea how good you have it... and I'm still waiting on my NBN line.

[img]http://www.speedtest.net/result/4143663768.png[/img]
10
#10
2 Frags +
tstmYou have no idea how good you have it... and I'm still waiting on my NBN line.

http://www.speedtest.net/result/4143663768.png

yeah my internet is fucking awesome while its actually functional, but it'll go out at random times.
at least your's is consistent

[quote=tstm]You have no idea how good you have it... and I'm still waiting on my NBN line.

[img]http://www.speedtest.net/result/4143663768.png[/img][/quote]
yeah my internet is fucking awesome while its actually functional, but it'll go out at random times.
at least your's is consistent
11
#11
12 Frags +

step aside.

http://www.speedtest.net/result/4143718967.png

[b]step aside[/b].
[img]http://www.speedtest.net/result/4143718967.png[/img]
12
#12
1 Frags +

i have time warner cable and i have to have that exact same problem where it would just randomly go out, but that randomly stopped happening so idk

i have time warner cable and i have to have that exact same problem where it would just randomly go out, but that randomly stopped happening so idk
13
#13
0 Frags +

haha look at my ping haha!
http://www.speedtest.net/result/4143732503.png
just charter things

haha look at my ping haha!
http://www.speedtest.net/result/4143732503.png
just charter things
14
#14
6 Frags +

is this the weekly internet question thread that turns into people showing their dowload speeds

is this the weekly internet question thread that turns into people showing their dowload speeds
15
#15
-1 Frags +
tstmYou have no idea how good you have it... and I'm still waiting on my NBN line.

Middle ground for NBN

http://www.speedtest.net/result/4143833411.png

This is with 2 ppl on internet :)

[quote=tstm]You have no idea how good you have it... and I'm still waiting on my NBN line.
[/quote]
Middle ground for NBN
[img]http://www.speedtest.net/result/4143833411.png[/img]

This is with 2 ppl on internet :)
16
#16
14 Frags +

Loving South Korea's internet

http://www.speedtest.net/result/4143902986.png

Loving South Korea's internet
[img]http://www.speedtest.net/result/4143902986.png[/img]
17
#17
0 Frags +
cage-is this the weekly internet question thread that turns into people showing their dowload speeds

im sorry

[quote=cage-]is this the weekly internet question thread that turns into people showing their dowload speeds[/quote]
im sorry
18
#18
4 Frags +
BenNZLLoving South Korea's internet
http://www.speedtest.net/result/4143902986.png

same but goddamn america

http://www.speedtest.net/result/4144027630.png

[quote=BenNZL]Loving South Korea's internet
[img]http://www.speedtest.net/result/4143902986.png[/img][/quote]

same but goddamn america

[img]http://www.speedtest.net/result/4144027630.png[/img]
19
#19
0 Frags +
rhKtstmYou have no idea how good you have it... and I'm still waiting on my NBN line.Middle ground for NBN
http://www.speedtest.net/result/4143833411.png

This is with 2 ppl on internet :)

Eh, mine's almost that good and i don't even have the NBN. Shit man, I thought it would actually help :/ fucking pollies

Edit: holy shit that's bad
|
|
V

[quote=rhK][quote=tstm]You have no idea how good you have it... and I'm still waiting on my NBN line.
[/quote]
Middle ground for NBN
[img]http://www.speedtest.net/result/4143833411.png[/img]

This is with 2 ppl on internet :)[/quote]
Eh, mine's almost that good and i don't even have the NBN. Shit man, I thought it would actually help :/ fucking pollies

Edit: holy shit that's bad
|
|
V
20
#20
12 Frags +

http://www.speedtest.net/result/4144305219.png

I'm in Córdoba so the distance to Sevilla is actually 88 miles according to Google (meaning the thing on the bottom is wrong).

[img]http://www.speedtest.net/result/4144305219.png[/img]

I'm in Córdoba so the distance to Sevilla is actually 88 miles according to Google (meaning the thing on the bottom is wrong).
21
#21
5 Frags +

http://www.speedtest.net/result/4144501380.png

Move to Scandinavia.

[img]http://www.speedtest.net/result/4144501380.png[/img]

Move to Scandinavia.
22
#22
2 Frags +
Satellite internet is also an option, but considering you're posting on TFTV...

Satellite is NOT an option, you will have a base ping of at least 5-700.

[quote]Satellite internet is also an option, but considering you're posting on TFTV...[/quote]

Satellite is NOT an option, you will have a base ping of at least 5-700.
23
#23
2 Frags +

http://www.speedtest.net/result/4144747792.png

Polish internet FTW

[img]http://www.speedtest.net/result/4144747792.png[/img]

Polish internet FTW
24
#24
14 Frags +

I'm very jealous of you all.

http://i.imgur.com/nqvsUhn.png

I'm very jealous of you all.[img]http://i.imgur.com/nqvsUhn.png[/img]
25
#25
-1 Frags +

next level upload: http://www.speedtest.net/result/4145743519.png

next level upload: http://www.speedtest.net/result/4145743519.png
26
#26
2 Frags +
Dr_DjonesSatellite internet is also an option, but considering you're posting on TFTV...
Satellite is NOT an option, you will have a base ping of at least 5-700.

It's an option if ping doesn't matter and only stable speeds do. It's definitely not an option for games though, which is why I had that bit at the end.

[quote=Dr_Djones][quote]Satellite internet is also an option, but considering you're posting on TFTV...[/quote]

Satellite is NOT an option, you will have a base ping of at least 5-700.[/quote]
It's an option if ping doesn't matter and only stable speeds do. It's definitely not an option for games though, which is why I had that bit at the end.
27
#27
0 Frags +
dashnerhttp://www.speedtest.net/result/4145774194.png
You get what you pay for I guess

Just out of curiosity, what do you pay?

[quote=dashner][img]http://www.speedtest.net/result/4145774194.png[/img]
You get what you pay for I guess[/quote]

Just out of curiosity, what do you pay?
28
#28
0 Frags +

http://www.speedtest.net/result/4145785555.png

i dont understand how everyone has such good fucking dl and mediocre upload

[img]http://www.speedtest.net/result/4145785555.png[/img]

i dont understand how everyone has such good fucking dl and mediocre upload
29
#29
0 Frags +
dashnerkenkakudashnerhttp://www.speedtest.net/result/4145774194.png
You get what you pay for I guess

Just out of curiosity, what do you pay?

A little over $100 a month

Huh. Thanks!

[quote=dashner][quote=kenkaku][quote=dashner][img]http://www.speedtest.net/result/4145774194.png[/img]
You get what you pay for I guess[/quote]

Just out of curiosity, what do you pay?[/quote]

A little over $100 a month[/quote]

Huh. Thanks!
30
#30
3 Frags +
DisquseWhat you know about shitty internet if you not living in Russia :D
http://www.speedtest.net/result/1831270417.png
Show Content
But it's my old internet. Now I have this:

http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg

Still fast enough to try and steal unusuals.

[quote=Disquse]What you know about shitty internet if you not living in Russia :D
[img]http://www.speedtest.net/result/1831270417.png[/img]
[spoiler]But it's my old internet. Now I have this:
[img]http://cs625630.vk.me/v625630246/c227/2BtmNlI3NDU.jpg[/img][/spoiler][/quote]
Still fast enough to try and steal unusuals.
1 2 3
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