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Saloon.tf V2.0
posted in News
151
#151
0 Frags +
kKaltUuI've tested messages, and I see them if I use the https site. This is how they're supposed to look like: http://i.imgur.com/lrROdeJ.png

Thank you, this seems to work for now.

[quote=kKaltUu]
I've tested messages, and I see them if I use the [url=https://saloon.tf/]https[/url] site. This is how they're supposed to look like: http://i.imgur.com/lrROdeJ.png[/quote]

Thank you, this seems to work for now.
152
#152
0 Frags +
GetawhalekKaltUuI've tested messages, and I see them if I use the https site. This is how they're supposed to look like: http://i.imgur.com/lrROdeJ.png
Thank you, this seems to work for now.

same here

[quote=Getawhale][quote=kKaltUu]
I've tested messages, and I see them if I use the [url=https://saloon.tf/]https[/url] site. This is how they're supposed to look like: http://i.imgur.com/lrROdeJ.png[/quote]

Thank you, this seems to work for now.[/quote]


same here
153
#153
0 Frags +

Already submitted a ticket for this a couple of days ago but still no response...

I bet a key on this match: http://saloon.tf/match/162 . I won the bet, I should have won something like 0.60 keys (around there). I won nothing instead (the key was returned, but no new items showed up in my loot). I don't understand how that's possible. Look at the top 3 bets on each side--2 keys, 1 key, 1 key. I know that one of the keys bet on Corn Ducks was correctly paid out to someone who bet on mM, but what about the rest? They should have been converted to ref to be paid out by now...

Is the payout process ongoing for this match? If so, is there somewhere on the site indicates this? Or did the payout get messed up?

Already submitted a ticket for this a couple of days ago but still no response...

I bet a key on this match: http://saloon.tf/match/162 . I won the bet, I should have won something like 0.60 keys (around there). I won nothing instead (the key was returned, but no new items showed up in my loot). I don't understand how that's possible. Look at the top 3 bets on each side--2 keys, 1 key, 1 key. I know that one of the keys bet on Corn Ducks was correctly paid out to someone who bet on mM, but what about the rest? They should have been converted to ref to be paid out by now...

Is the payout process ongoing for this match? If so, is there somewhere on the site indicates this? Or did the payout get messed up?
154
#154
0 Frags +

I think saloon ran out of items to distribute for that match.
Basically the biggest bets get paid out first, and then the smaller ones. If the value of the bets that are placed on the winning side is too high, there won't simply be enough to hand out further.

Could be wrong since a lot got changed since the transfer, best is to wait for a reply from our support staff

Edit: I'm pretty sure I'm wrong, just checked a match on my history where this is the case, and it says the payout is set to 0

I think saloon ran out of items to distribute for that match.
Basically the biggest bets get paid out first, and then the smaller ones. If the value of the bets that are placed on the winning side is too high, there won't simply be enough to hand out further.

Could be wrong since a lot got changed since the transfer, best is to wait for a reply from our support staff

Edit: I'm pretty sure I'm wrong, just checked a match on my history where this is the case, and it says the payout is set to 0
155
#155
-1 Frags +

@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "

@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "
156
#156
0 Frags +
kKaltUuI think saloon ran out of items to distribute for that match.
Basically the biggest bets get paid out first, and then the smaller ones. If the value of the bets that are placed on the winning side is too high, there won't simply be enough to hand out further.

Could be wrong since a lot got changed since the transfer, best is to wait for a reply from our support staff

Edit: I'm pretty sure I'm wrong, just checked a match on my history where this is the case, and it says the payout is set to 0

I initially thought that may have been the case. However, I had the _second highest_ bet on the winning team. The top 3 bets on each team were the same. The winning team had a higher % so the items from the top 3 bets of the losing team should have been converted to ref to provide the remaining payout for the top 3 on the winning team, and then additional payout for the rest.

If the keys were not converted to ref, then where the hell did they go? There's only one person on the winning side of this bet who should have earned one key. All other bets should have winnings around 0.60 keys and lower.

[quote=kKaltUu]I think saloon ran out of items to distribute for that match.
Basically the biggest bets get paid out first, and then the smaller ones. If the value of the bets that are placed on the winning side is too high, there won't simply be enough to hand out further.

Could be wrong since a lot got changed since the transfer, best is to wait for a reply from our support staff

Edit: I'm pretty sure I'm wrong, just checked a match on my history where this is the case, and it says the payout is set to 0[/quote]

I initially thought that may have been the case. However, I had the _second highest_ bet on the winning team. The top 3 bets on each team were the same. The winning team had a higher % so the items from the top 3 bets of the losing team should have been converted to ref to provide the remaining payout for the top 3 on the winning team, and then additional payout for the rest.

If the keys were not converted to ref, then where the hell did they go? There's only one person on the winning side of this bet who should have earned one key. All other bets should have winnings around 0.60 keys and lower.
157
#157
0 Frags +

I'm not sure what you mean by converting by ref?

I'm not sure what you mean by converting by ref?
158
#158
2 Frags +

Well, a key is worth some number of refined. If the value of a key needs to be split between multiple people, then the key should be traded for the current price in refined (if only saloon was owned by someone who ran another site that could do this automatically!).

Regardless, I had the second highest bet on the winning side and I didn't receive any winnings. So what happened to those keys that were bet on the losing team? Do they end up in Geel's backpack, do the people who lost keep them, or?

Tangential side thought about Saloon: It's disconcerting that saloon still doesn't have a transaction log for a match. If the bets for a match remain open after match starts, just undo in reverse the bets/raises/transfers that occurred after match start time. This process could be automated if the backend support is there. It seems kind of silly to have to cancel the bets on a match because the bet on saloon was open for an extra 30 minutes.

Well, a key is worth some number of refined. If the value of a key needs to be split between multiple people, then the key should be traded for the current price in refined (if only saloon was owned by someone who ran another site that could do this automatically!).

Regardless, I had the second highest bet on the winning side and I didn't receive any winnings. So what happened to those keys that were bet on the losing team? Do they end up in Geel's backpack, do the people who lost keep them, or?

Tangential side thought about Saloon: It's disconcerting that saloon still doesn't have a transaction log for a match. If the bets for a match remain open after match starts, just undo in reverse the bets/raises/transfers that occurred after match start time. This process could be automated if the backend support is there. It seems kind of silly to have to cancel the bets on a match because the bet on saloon was open for an extra 30 minutes.
159
#159
1 Frags +

I'm trying to deposit items but it keeps declining the trade despite the website telling me that they should be deposited. I've already submitted a ticket but might as well post here too

I'm trying to deposit items but it keeps declining the trade despite the website telling me that they should be deposited. I've already submitted a ticket but might as well post here too
160
#160
0 Frags +

Evl vs Street Hoops game changed to March 8th 11 est

http://www.teamfortress.tv/32013/esea-s21-w6-evl-gaming-vs-street-hoops-esports

Evl vs Street Hoops game changed to March 8th 11 est

http://www.teamfortress.tv/32013/esea-s21-w6-evl-gaming-vs-street-hoops-esports
161
#161
0 Frags +
Zetsu@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "

^ still this and also I guess there should be an option to like retract your bet before the match starts.

[quote=Zetsu]@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "[/quote]

^ still this and also I guess there should be an option to like retract your bet before the match starts.
162
#162
1 Frags +

sadly cancellations of bets are only allowed by force majeure. You are however able to switch sides or raise your wager.

sadly cancellations of bets are only allowed by force majeure. You are however able to switch sides or raise your wager.
163
#163
1 Frags +

Due to a busy week at uni I haven't been able to write anything about the matches this week.
I can tell you that we've managed to find someone for our NA section.

Due to a busy week at uni I haven't been able to write anything about the matches this week.
I can tell you that we've managed to find someone for our NA section.
164
#164
6 Frags +

Can't decide who to bet on...

http://i.imgur.com/ocpKaQQ.png

Can't decide who to bet on...
[img]http://i.imgur.com/ocpKaQQ.png[/img]
165
#165
3 Frags +

For the past few weeks saloon won't let me put any items in the bot. I have nothing in it currently, and each time I send an offer it gets rejected no matter what it is (even a key). How would I fix this?

For the past few weeks saloon won't let me put any items in the bot. I have nothing in it currently, and each time I send an offer it gets rejected no matter what it is (even a key). How would I fix this?
166
#166
0 Frags +
shorasCan't decide who to bet on...
http://i.imgur.com/ocpKaQQ.png

That's probably my fault, I tried to add the fixtures on a really bad connection in the train. thanks to my colleague for fixing my error!

RhettroFor the past few weeks saloon won't let me put any items in the bot. I have nothing in it currently, and each time I send an offer it gets rejected no matter what it is (even a key). How would I fix this?

Have you tried using https and see if you get a message?

[quote=shoras]Can't decide who to bet on...
[img]http://i.imgur.com/ocpKaQQ.png[/img][/quote]
That's probably my fault, I tried to add the fixtures on a really bad connection in the train. thanks to my colleague for fixing my error!

[quote=Rhettro]For the past few weeks saloon won't let me put any items in the bot. I have nothing in it currently, and each time I send an offer it gets rejected no matter what it is (even a key). How would I fix this?[/quote]
Have you tried using https and see if you get a message?
167
#167
2 Frags +

How long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.

How long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.
168
#168
1 Frags +
Gunboat_DiplomatHow long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...

[quote=Gunboat_Diplomat]How long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.[/quote]

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...
169
#169
0 Frags +
EnderpGunboat_DiplomatHow long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...

Aight. Do you think I'll have any luck if I try contacting one of the admins directly, if there isn't a response in the next few days?

[quote=Enderp][quote=Gunboat_Diplomat]How long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.[/quote]

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...[/quote]
Aight. Do you think I'll have any luck if I try contacting one of the admins directly, if there isn't a response in the next few days?
170
#170
1 Frags +
Gunboat_DiplomatEnderpGunboat_DiplomatHow long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...
Aight. Do you think I'll have any luck if I try contacting one of the admins directly, if there isn't a response in the next few days?

Admins won't respond because the process is handled via tickets. I get added a lot about saloon stuff but honestly only the person with zendesk access has rights to solve these cases.

[quote=Gunboat_Diplomat][quote=Enderp][quote=Gunboat_Diplomat]How long does it usually take for them to respond to support tickets?

I submitted one a couple days ago for not receiving winnings for my bet on Street Hoops against EVL, haven't gotten a response yet. Apparently a friend submitted a ticked weeks ago and still hasn't gotten a response.[/quote]

I submitted one a few weeks ago regarding a match where I received no winnings despite having the second highest bet (one key) on the winning team that was at 60%. There's no logical explanation for where the items on the losing side went.. (aside from one of Geel's accounts)

Basically you shouldn't hold your breath waiting for a response...[/quote]
Aight. Do you think I'll have any luck if I try contacting one of the admins directly, if there isn't a response in the next few days?[/quote]
Admins won't respond because the process is handled via tickets. I get added a lot about saloon stuff but honestly only the person with zendesk access has rights to solve these cases.
171
#171
0 Frags +

Is there any reason why confirming match scores takes so long?

Is there any reason why confirming match scores takes so long?
172
#172
1 Frags +
kKaltUuAdmins won't respond because the process is handled via tickets. I get added a lot about saloon stuff but honestly only the person with zendesk access has rights to solve these cases.

Person, singular?

[quote=kKaltUu]
Admins won't respond because the process is handled via tickets. I get added a lot about saloon stuff but honestly only the person with zendesk access has rights to solve these cases.[/quote]
Person, singular?
173
#173
5 Frags +

So I bet 4.42 keys on Ronnin (match 193) and was supposed to get something like 8 keys. Now it's telling me my winnings were 0, why is this ? Where are my winnings!!!

So I bet 4.42 keys on Ronnin (match 193) and was supposed to get something like 8 keys. Now it's telling me my winnings were 0, why is this ? Where are my winnings!!!
174
#174
7 Frags +

daily bump (I'm bumping this shit until saloon pays off)

p.s. looks like I'm not the first person to not recieve winning. it's not fair that we put up our skins and risk loosing them but saloon decides who to pay and when...

https://imgur.com/a/ydHJv

#givememyskins

daily bump (I'm bumping this shit until saloon pays off)

p.s. looks like I'm not the first person to not recieve winning. it's not fair that we put up our skins and risk loosing them but saloon decides who to pay and when...

https://imgur.com/a/ydHJv

#givememyskins
175
#175
3 Frags +
ZetsuZetsu@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "

^ still this and also I guess there should be an option to like retract your bet before the match starts.

bump(?) Its nearly been two months, support ticket aint getting any replies either.

[quote=Zetsu][quote=Zetsu]@KKaltuu, I've made a support ticket 3 weeks ago, still havent got any reply at all, and this isnt only my problem, another guy made a bet on the same match and still hasnt gotten his stuff either.

- copy pasted from saloon.tf steam group in the support area -

" Not receiving winnings
i won a bet over 1 month ago and i'm still unable to withdraw my winnings because it hasn't been processed yet: http://saloon.tf/match/67 http://i.imgur.com/MZWcasX.png
http://i.imgur.com/6w8yS3B.png "[/quote]

^ still this and also I guess there should be an option to like retract your bet before the match starts.[/quote]
bump(?) Its nearly been two months, support ticket aint getting any replies either.
176
#176
1 Frags +

yea i have had 3 tickets open, no replies

yea i have had 3 tickets open, no replies
177
#177
4 Frags +
HereComesTheBoomSo I bet 4.42 keys on Ronnin (match 193) and was supposed to get something like 8 keys. Now it's telling me my winnings were 0, why is this ? Where are my winnings!!!

Your winnings ended up in one of geel's accounts :^)

[quote=HereComesTheBoom]So I bet 4.42 keys on Ronnin (match 193) and was supposed to get something like 8 keys. Now it's telling me my winnings were 0, why is this ? Where are my winnings!!![/quote]

Your winnings ended up in one of geel's accounts :^)
178
#178
1 Frags +

did anyone else bet on this game?

Did you receive your correct winnings?

did anyone else bet on this game?

Did you receive your correct winnings?
179
#179
3 Frags +
HereComesTheBoomdid anyone else bet on this game?

Did you receive your correct winnings?

I got the correct winnings for the Ronin vs Froyo match (1.9 keys), it's just the 20B vs EVL match where I got nothing (waiting on just over 13 keys).

[quote=HereComesTheBoom]did anyone else bet on this game?

Did you receive your correct winnings?[/quote]
I got the correct winnings for the Ronin vs Froyo match (1.9 keys), it's just the 20B vs EVL match where I got nothing (waiting on just over 13 keys).
180
#180
4 Frags +

I've got a ~30 key payout from the Ronin v Froyo game which hasn't been paid yet. Sent a couple support tickets and a tweet and haven't heard anything yet, so basically what the Boom chap said. Guessing just a standard delay in getting the correct amounts all sorted, but would appreciate just a heads up for what's going on, especially since others have already got theirs.

I've got a ~30 key payout from the Ronin v Froyo game which hasn't been paid yet. Sent a couple support tickets and a tweet and haven't heard anything yet, so basically what the Boom chap said. Guessing just a standard delay in getting the correct amounts all sorted, but would appreciate just a heads up for what's going on, especially since others have already got theirs.
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