MR_SLINIf you want fast updates, your game should be the size of Overwatch, a game that has a team 100x bigger and has the justified popularity to be such. They post patch notes on the regular, they release developer video updates, and they are very communicative with the community. That is no accident but we can't expect TF2 to be the same when it's not as big.
I don't blame Valve for not predicting that Twitch and esports was going to become massive 10 years ago, that would be ridiculous. When whitelists came in we were a small part of their customer base and have remained so, but there's a reason Blizzard have made the huge commitment they have now, and it's been coming for long enough to see it from far away.
For a game that had nearly a decade of market position to be comprehensively usurped effortlessly by a new competitor in a matter of months with the insipid reaction from Valve is shocking. Yes, it's in the competitive esports space, but you work at Twitch, you know what the direction of travel is and you know esports is only getting bigger and bigger. It would not have taken the same resources Blizzard had to throw at Overwatch to make TF2 relevant. It has a different set of problems, but the main one is that Valve, as a company, is not willing to commit the resources necessary to get things done in a timely manner.
You can pin it all on the flat hierarchy or whatever, I have no beef with the specific devs who work on TF2, they can only do so much, but Valve as a company has completely dropped the ball and whatever criteria they are working on just isn't going to cut it. Blizzard aren't going to waste their new market position as the leading competitive class based shooter and every day Valve work at a snails pace Overwatch just tightens it's grip.
At current pace by the time Valve releases 3 updates based on the unlock feedback (this is the optimistic scenario as well) Blizzard will have established a global league with city based franchises, professional players and huge prize pools. This isn't about doing the TF2 devs down, there's just not enough interest in what was (and just about still is) a huge potential growth area for the game within Valve.
The only hope for growth at the moment is that esports overall growth leads to an "all boats rising" effect with TF2 and it generates enough tertiary interest to prop us up for longer. That's almost certainly not going to be the case to any meaningful extent though, it's going to lead to the primary titles sucking everything up and our scene being left behind. To exploit the potential of what is still one of their major IPs in the new esports era they need to fight for it specifically because they've ignored it for so long.
Unfortunately Valve just isn't set up that way and has no experience doing it. They didn't have to do it with Dota or CS, those games naturally assumed their position because Valve hadn't spent 10 years pursuing an anti-competitive agenda. If they come up with something then that's great. But don't expect it or rely on it.